Course Overview
  • Course Name :

    Certification in Customer & Office Management

  • Duration :

    1 Day

  • No of Session :


  • Timing :

    10:00 am To 5:00 pm

Benefits of course:-

  • To upscale the real estate industry by providing professional education to every learner

  • To provide the industry and the companies working in it with skilled manpower in real estate for better customer services.

  • To evolve a comprehensive grasp of real estate market

  • To give rise to employment opportunities by educating learners to take real estate as their career

  • Take forward end to end real estate customer services.

  • To upgrade marketing and sales skills by understanding real estate practices.

  • Build a footing for business management

  • Gain knowledge of business and real estate management through a process of action learning.

  • Enhance business etiquettes and leadership skills

Who should attend:-

  • Undergraduates and graduates seeking industry related career opportunities

  • Real industry professionals

  • Real estate consultants


Session 1: Working with Buyers

  • Type of buyer personalities

  • How to qualify buyers

  • Checklist and Rules follow while working with Buyer

  • How to handle buyer objection

Session 2: Working with Sellers

  • Preparing seller presentation

  • Presentation steps

  • Negotiation technique

  • Checklist and rules to follow

  • Follow-up strategies

  • Post sales process

Session 3: Importance of Managing Database

  • Categorization of Database

  • Non Technical ways

    • Usages of forms

    • Checklists

    • Performance tracking method

  • Technical ways

    • Important Applications to used to increase productivity

    • Google Spreadsheets


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